Customer Success Analytics & Reporting Manager (Hybrid)
modernizing medicineTallahassee (FL)
Customer Success Analytics & Reporting Manager (Hybrid)
Posted 3 days ago
modernizing medicineTallahassee (FL)
SENIORITY
Mid
About the role
ModMed, headquartered in Boca Raton, FL, seeks a Manager, CS Reporting and Analytics to lead a team delivering reporting, dashboards, and analytics that illuminate Customer Success performance.
You will partner with CS leadership to align reporting solutions with business needs, oversee KPI reporting, and drive data-driven decision making across CS operations. A focus on data integrity, scalability, and mentoring analysts is essential.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.