Guest Experience Concierge - Resort Front Desk
Posted today
holiday inn club vacationsPhoenix (AZ)
Hotel, Motel, and Resort Desk ClerksHotels (except Casino Hotels) and Motels
SENIORITY
Junior
About the role
Holiday Inn Club Vacations is seeking a Front Desk Specialist to be the face of our resort, handling check-ins/check-outs, folio transactions, and daily reporting. You will assist guests, manage room changes, and serve as the technical and service expert in the business center, offering Wi-Fi access and guidance as needed.
The role requires a high school diploma, at least one year in customer service, and frontline resort/hotel experience is preferred.
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Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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