Level 1 Field Technician - Telephony

Posted today

kaavSouth Milwaukee (WI)

Telecommunications Equipment Installers and Repairers, Except Line Installers Telephone Answering Services

SENIORITY

Senior

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About the role

Company: A global IT Services and Consulting company headquartered in Bloomington, Minnesota with about 2,300 employees. They provide managed cloud, cyber security, enterprises networking, data center, application and software development, security infrastructure, and hosted collaboration solutions. More than 10,000 customers use C1 every day to help them build meaningful connections through innovative and secure experiences. C1 collaborates with most of the Fortune 100 companies along with other key global industry partners to deliver solutions with a total lifecycle approach. We hold more than 5,600 technical certifications across thousands of engineers throughout North America and operate three Customer Success Centers. Specialties: Managed Services, Professional Services, Advisory Services, Cloud, Business Applications, Customer Experience, Modern Workplace, Cyber Security, Data Center, Enterprise Networking, Lifecycle Services, and Communication Platform as a Service. Ascension TIMS Onsite Dispatch Request Site Address: Milwaukee, WI 53211 Dates: 11/4 thru 11/17, Monday thru Friday AND a cutover weekend of 11/15-11/17 Times: 8am-5pm; with exception of 11/15-11/17 - cut weekend requires multiple shifts Tier 1 (phone placement, low level): 7 techs 11/4-11/8; 2 techs 11/11-17 Tier 2 (generic telephony knowledge): 0Tier 3 (Avaya specific, can support main frame independently): 0Total # of Techs Needed:7 Tier 1 techs 11/4-11/82 Tier 1 techs 11/11-11/17 Tier breakout:11/4 thru 11/14, 8am-5pm11/15 thru 11/17, rotating shifts Are multiple shifts needed? Yes, 11/15 thru 11/17 (cut weekend); will rotate shifts between resources

Overview: Will be placing phones 11/4 thru 11/14; will be logging in phones 11/15 thru 11/17, with some additional placements.

Requirements:

5+ years of Field Technician experience
Solid phone placement and telephony knowledge
Comfortable taking direction, following defined processes, can act in supervisory role if needed

Required Skills:

Field Service, Field Engineering, Telecommunications, Project Management
Additional Skills : Technician
This is a high PRIORITY requisition. This is a PROACTIVE requisition

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