Account Manager

Responsibilities: What you will do: Own the schedule - manage and coordinate daily schedules for our mobile service technicians Support the field - process parts requests and ensure technicians have what they need to get the job done right Keep customers informed - provide clear updates on timelines, lead-times, and service expectations Maintain accuracy - update customer databases with current information and service details Bridge communication - serve as the link between customers, technicians, and department managers Support accounting - provide accurate maintenance contract billing information and prepare service invoices QualificationsWhat you'll bring: Strong organizational skills with the ability to balance multiple priorities Excellent communication skills - clear, professional, and customer-focused Experience in service coordination, dispatch, or customer support within the equipment, trucking, or fleet service industry (preferred) A team player who thrives in a collaborative, fast-moving environment Detail-oriented mindset with a commitment to accuracy in scheduling, billing, and documentation BenefitsBenefits: Competitive compensation based on experience Medical, dental, and vision benefits 401(k) with company match Paid time off and company holidays A growing organization with strong leadership and long-term opportunity An environment where relationships, follow-through, and reputation still matter Epika Fleet Services, Inc. is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity and expression, marital status, pregnancy, or veteran status. Pay RangeUSD $24.00 - USD $30.00 /Hr.