Client Service Specialist - Weekend Night Shift (Fri - Sun|6 PM - 6 AM)

Posted 2 days ago

crane wwDallas (TX)

Order Clerks Temporary Help Services

SENIORITY

Junior

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About the role

Job Position

Essential Job Functions:

Responds to orders, general client inquiries, invoice questions and client complaints.
Resolves issues with orders, delivery dates or service.
Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution.
Other Skills/Abilities
Client Service skills
Quality Focus
Problem Solving
Freight Forwarding Knowledge
Documentation Skills
ListeningResolving Conflict
Ability to Multi-task

Physical Requirements:

Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components
Sitting for extended periods of time
Vision abilities required by this job include close vision and the ability to adjust focus
Job will require punctual attendance and regular presence on-site at the assigned work location

Education & Experience: High School Diploma or GED0-2 years experience as assembly line lead

Certifications and Licenses:

Professional certification may be required in some areas.
Why Should You Work for Crane?
At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.
We offer:136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal UseExcellent Medical, Dental and Vision benefits
Tuition Reimbursement for education related to your job
Employee Referral Bonuses
Employee Recognition and Rewards Program
Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
Employee Discounts
Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
Potential to earn a strong commission based on your sales ability
Come join the leader in logistics and take your career in the right direction.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We maintain a drug-free workplace and perform pre-employment substance abuse testing. This position requires the final candidate to successfully pass an E-Verify Check. Company benefits are contingent upon meeting eligibility requirements and plan conditions. We are preparing to comply with the Biden Administration's mandate on COVID-19 vaccination. Please be advised that employment with the Company may be contingent upon your ability to provide proof of vaccination except in limited circumstances where you are eligible for a legal accommodation.

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