Remote AI Services Engagement Director
Posted 10 days ago
genesys cloud servicesPhoenix (AZ)
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelAdministrative Management and General Management Consulting Services
SENIORITY
Manager
About the role
Genesys is seeking a Senior Services Engagement Director in the United States (Remote) to drive enterprise-scale customer experience transformation. You will own end-to-end Professional Services revenue, expand platform adoption, and deliver measurable business outcomes across high-value accounts.
As a bridge between sales, services, and customer success, you will shape strategy, negotiate favorable terms, and lead multi-solution engagements across consulting, migration, and optimization to
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