Guest Experience Concierge | NYC Luxury Hotel

Posted 16 days ago

hotel park aveNew York (NY)

Concierges Hotels (except Casino Hotels) and Motels

SENIORITY

Junior

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About the role

Hotel Park Ave in New York City invites qualified individuals to join as a Guest Journey Ambassador. You will warmly welcome guests and facilitate smooth check-in and check-out, while providing tailored recommendations to enhance their stay. In this role, you will be the lobby focal point, addressing requests, handling luggage logistics, and collaborating with other departments to ensure seamless service and memorable moments for every guest.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.