Remote Client Success Manager - VA Claims Support
msccnNew York (NY)
Remote Client Success Manager - VA Claims Support
Posted today
msccnNew York (NY)
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelAdministration of Veterans' Affairs
SENIORITY
Mid
About the role
MSCCN seeks a Client Success Manager for a fully remote role serving veterans and military-connected clients. You will onboard, educate, and support clients through the VA claims process, leading group onboarding and weekly workshops while maintaining ongoing, proactive communication across touchpoints.
Ideal candidates have 1+ year in client success, experience with CRMs (Hub Spot a plus), and strong emotional intelligence.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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