Head of Retention Analytics & Forecasting
fetchNew York (NY)
About the role
Fetch, a US-based pet-insurance-focused company, is expanding a Loyalty & Retention analytics function. You will own measurement, modeling, experimentation, and forecasting that explain why members churn and what keeps them engaged. Your work guides lifecycle communications, channel quality, payment recovery, and save-desk spend.
You will present results with evidence-based conclusions to executives and help shape a durable, scalable retention framework across the organization.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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