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About the role

Cummins is seeking a Contact Center Representative to support our Infant Care Team in Portland, ME. You will create, update, and close service requests in OneC RLS, and coordinate between Infant Care, Engineering, and repair locations to ensure timely repairs. You will assist in sourcing parts and tools, follow Cummins processes, handle potentially stressful situations professionally, and contribute to reducing downtime while delivering quality service.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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