Desktop Support Specialist

Posted yesterday

dunwoodyDunwoody (GA)

Computer Network Support Specialists Computer Systems Design Services

SENIORITY

Mid

SALARY

$16.37

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About the role

Position Type: Part timeRemote Type:Salary Range:$16.37Job Shift:Job Description: Key Projects & Responsibilities* Scripting & Automation: Assist in developing and maintaining scripts to automate tasks such as lab environment configuration, provisioning, system maintenance, and more. Comfort with at least one scripting language such as Python or PowerShell is expected, and the ability to quickly learn new tools is essential.* Network Redesign Project: Support the transition of our data center infrastructure from the current design to a secure and properly segmented architecture. Tasks include assisting with design documentation, VLAN configuration, firewall rule development, testing connectivity across segmented environments, and as-built documentation.* In-House AI / Threat Intelligence System: Contribute to the deployment of an internal AI-driven cybersecurity platform focused on network traffic analysis and threat visualization. The primary deliverable is a live internal threat map that surfaces potential security concerns by mining inbound and lateral network traffic.* General Lab & Environment Support: Assist with maintaining and enhancing lab environments across all four program areas: CNTS, CLDE, CWEB, and CYBR. Support instructors with technical setup, troubleshooting, and documentation.

Qualifications:

Currently enrolled in one of the following programs: CNTS, CLDE, CWEB, or CYBR* Working knowledge of scripting or automation concepts* Solid understanding of networking concepts, including VLANs, routing, and switching* Strong academic standing* Reliable attendance record and active classroom participation* Ability to work independently and manage time across multiple concurrent projects* Strong communication skills and professional demeanor Since our founding, all who have worked at Dunwoody have been dedicated to the success of every one of our students. For over 100 years, we've held true to our values while continuing to discover ways to grow and become even more inclusive and innovative. Working in a collaborative, supportive work environment such as Dunwoody fosters a true team approach, with open communication and cross functional teams committed to getting the job done. In addition, Dunwoody offers a flexible work environment, including:* Hybrid work arrangements, including on-campus and remote, that allow you to serve students while accommodating your work style* An emphasis on work-life balance, including 35+ days off per year* A focus on employee-managed, results-based work* A full suite of technology to support dynamic work environments As a smaller institution, Dunwoody empowers its employees to try new things, implement new ideas, and work with people who are willing to help one another grow. Because our faculty stay connected to their industries, they are true experts in their field, passionate about their work, and dedicated to educating and developing the next generation of employees.

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