Bilingual Thai Support Specialist
Posted 3 days ago
virtual vocationsDenver (CO)
Customer Service RepresentativesFull-Service Restaurants
SENIORITY
Junior
About the role
Providing exceptional customer service, the full-time Bilingual Thai Support Specialist will manage inbound and outbound calls, assist with account management and order inquiries, and handle ticketing through a CRM in a remote setting.
Key responsibilities
Take inbound calls from customers and restaurants, addressing account and order inquiries
Make outbound calls to follow up on issues and manage incoming tickets generated from email or text
Document correspondence accurately and perform minor troubleshooting for product or service issues
Required qualifications
High school diploma or equivalent
Fluency in English and Thai
Availability for evening and weekend shifts
Experience in a call center or food industry is a plus
Proficiency in operating a computer in a Windows-based environment
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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