Global Head of Digital CS & Scaled Growth

Posted yesterday

winsaboveMillbrae (CA)

First-Line Supervisors of Office and Administrative Support Workers Software Publishers

SENIORITY

Manager

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About the role

Asana is building agentic, scalable customer success with a strong focus on AI-driven engagement. We seek a senior leader to head Digital & Scaled Customer Success, designing automated programs to retain, engage, and grow large groups of customers with minimal human touch. You will lead AI-powered plays, define metrics, and partner across Product, Marketing, and Operations to align the digital CS vision with our operating model and growth strategy.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.