Remote Global Technical Escalation Engineer
talentifyioDublin (CA)
Remote Global Technical Escalation Engineer
Posted 6 days ago
talentifyioDublin (CA)
Engineering Technologists and Technicians, Except Drafters, All OtherAll Other Professional, Scientific, and Technical Services
SENIORITY
Senior
About the role
ZEISS is seeking a technically proficient professional to provide top-tier support for Field Service Engineers, Affiliates, and Distributors across the US. You will troubleshoot, resolve escalations, and contribute to knowledge base improvements while collaborating with global teams.
The role requires strong communication, 5+ years in field support or escalation, engineering education, and willingness to travel internationally.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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