Field Service Technician
nasscoNew Berlin (WI)
Field Service Technician
Posted yesterday
nasscoNew Berlin (WI)
Installation, Maintenance, and Repair Workers, All OtherCommercial and Industrial Machinery and Equipment Repair and Maintenance
SENIORITY
Entry
About the role
Description
Location: New Berlin, WI
Department: Service | Type: Full-Time, Non-Exempt
Join a Company Driven by Integrity, Teamwork & Customer Passion
At Nassco, we’re passionate about helping our customers succeed—and our Service Technicians are a key part of that mission. You’ll join a team that values integrity, teamwork, and customer passion, and you’ll find yourself in a supportive environment where your ideas matter, your contributions are recognized, and growth is always encouraged.
If you enjoy mechanical work, solving problems, and building strong customer relationships, this is a place where you can thrive.
Why You’ll Love Working With Us:
Be part of a company that centers its culture around integrity, teamwork, and customer passion.
A collaborative, supportive environment where your voice and expertise are valued.
Opportunities for growth and continuous learning, including manufacturer training.
Competitive pay and a strong benefits package to support you personally and professionally.
What You'll Do:
In this hands‑on role, you’ll troubleshoot and repair industrial and commercial cleaning and packaging equipment, ensuring customers always receive reliable, high-quality service. Responsibilities include:
Testing equipment (vacuums, floor scrubbers, sweepers, etc.) to determine issues.
Repairing or replacing parts, performing adjustments, and retesting equipment.
Completing detailed service reports for every job.
Maintaining a clean, safe, and efficient work area.
Traveling to customer sites to perform repairs and build strong relationships.
Setting up and testing new equipment prior to delivery.
Supporting fellow Service Technicians and other departments as needed.
Requirements:
What You Bring
Ability to read and follow verbal and written instructions in English.
Strong troubleshooting skills and sound decision-making ability.
Excellent communication and customer service orientation.
Basic math skills: addition, subtraction, multiplication, division.
Valid Wisconsin driver’s license with a clean driving record.
Ability to lift 75–125 lbs., work in tight spaces, and perform physical movements such as bending, kneeling, crouching.
Work Environment
Warehouse environment with exposure to dust, temperature changes, and fragrances or odors from cleaning equipment and chemicals.
Moderate noise levels typical of industrial settings.
Before you apply
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Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.