Member Experience & Growth Director
ymca of usaColorado Springs (CO)
Member Experience & Growth Director
Posted yesterday
ymca of usaColorado Springs (CO)
SENIORITY
Manager
About the role
The YMCA of the USA is seeking a Membership Sales Director to lead branch membership sales, retention, and member experience. This hands-on leader coaches the membership team, manages staffing and performance, and works across the facility to connect members to YMCA programs and achieve revenue and growth goals.
The role emphasizes a welcoming culture, data-driven decisions, and collaboration with the Branch Leadership Team to drive community impact and financial targets.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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