Part-Time Sales Associate

What You'll Do: Greet and assist customers, actively listening to understand their needs and preferences. Provide accurate and comprehensive information about jewelry products and care. Assist customers in making purchasing decisions and recommend suitable products. Accurately process transactions, returns, and exchanges using the POS system. Maintain sales records in compliance with company policies. Support merchandising by keeping displays clean, organized, and visually appealing. Respond to customer inquiries and resolve issues promptly and courteously. Build customer relationships to encourage repeat business and referrals. Stay updated on product knowledge and store promotions. Participate in inventory counts and stock control activities. Meet or exceed individual and team sales goals. Follow all company policies, including cash handling, security, and safety standards.

What We're Looking For: 1-2 years of retail or customer service experience (jewelry or luxury retail a plus)Jewelry product knowledge and ability to explain features with confidence Strong sales and upselling skills, with a customer-first approach Excellent communication and interpersonal skills: able to build rapport quickly Problem-solving and conflict resolution skills to handle customer concerns professionally Proficiency with POS systems and basic sales transaction handling Experience with inventory control and stock management Reliable, detail-oriented, and professional with high integrity Visual merchandising skills to maintain store presentation standards Time management skills to balance multiple tasks in a fast-paced environment Flexible schedule: able to work evenings, weekends, and holidays Physical ability to stand/walk for extended periods and occasionally lift up to 25 lbs.