Collections Specialist

Responsibilities: • Manage an assigned portfolio of subprime auto loan accounts• Contact customers regarding past-due payments and account issues• Negotiate payment arrangements and obtain promises to pay• Follow up consistently to ensure commitments are kept• Work with customers to resolve delinquency and prevent further escalation• Maintain accurate and detailed account notes• Identify accounts requiring additional collection action• Work closely with the Collections Department and management• Meet individual and departmental collection goals• Maintain professional and compliant communication with customers

Qualifications: • Previous subprime auto finance or collections experience preferred• Experience handling delinquent accounts and payment arrangements• Strong verbal and written communication skills• Excellent negotiation and problem-solving abilities• Self-motivated, dependable, and results-oriented• Ability to work in a fast-paced collections environment• Strong attention to detail and organizational skills• Knowledge of the repossession and recovery process is a plus

Ideal Candidate: Someone who is comfortable speaking with customers, understands the importance of consistent follow-up, can handle difficult conversations professionally, and is driven to produce results. Apply today to join the AMS Collections Team! Compensation details: 1922PI70be 45c 9a 0ef-8584