Area Experience Leader: Lead 4-6 Offices & Teams

Posted yesterday

hr blockLong Beach (CA)

SENIORITY

Manager

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About the role

H&R Block in the United States seeks a Multi-Office Leader (Area Experience Leader) to guide 4–6 retail offices, ensuring exceptional client service and disciplined execution. You'll coach Tax Professionals and Client Service Professionals, manage staffing and facilities, and drive performance across locations. The role requires a strong client-centric mindset, proven leadership, and ability to coordinate across fields like facilities, staffing, and analytics.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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