Skip to main content
David Careers

Customer Service Administrative Representative

Posted today

express employment professionals defunctFort Collins (CO)
Customer Service RepresentativesOffice Administrative Services

SENIORITY

Junior

SALARY

$20-$22 Per Hour

Apply (opens in a new tab)

About the role

Job Full Description
Pay: $20-$22 Per Hour DOE
Location: Fort Collins, CO
Schedule: Full-Time | Monday-Friday | 8:00 AM-5:00 PM
Benefits: Health, Medical, Dental, Vision, Short-Term Disability, and Life Insurance available!
Position Type: Evaluation HireFCOCustomer Service & Administrative Representative - Provide Exceptional Customer Support and Administrative AssistanceA Fort Collins company is seeking a Customer Service & Administrative Representative to join their collaborative and supportive team. This role combines exceptional customer service with administrative support responsibilities, making it a great opportunity for someone who enjoys helping people, staying organized, and working with a variety of office systems and tasks. If you're looking for a stable weekday schedule and an opportunity to grow with a close-knit team, this could be the perfect fit.
What You'll Be Doing:
  • Answer incoming phone calls and assist 20-40 customers per day
  • Respond to billing inquiries and resolve customer concerns
  • Track and measure customer survey completion following calls
  • Handle escalated customer issues professionally and efficiently
  • Enter and maintain accurate customer information and records
  • Provide outstanding customer service while utilizing multiple software platforms
  • Perform general administrative support and document management tasks
  • Scan, organize, and maintain electronic records and files
  • Operate office equipment including printers, copiers, and scanners
What We're Looking For:
  • Customer service experience with the general public preferred
  • Experience in call center, billing, reception, office administration, or data entry environments preferred
  • Basic administrative experience required
  • Proficiency with Microsoft Office applications
  • Experience with Adobe Acrobat Pro preferred
  • Experience operating printers, copiers, and scanners
  • Strong phone etiquette and communication skills
  • Computer savvy with the ability to quickly learn new platforms
  • Reliable, organized, and detail-oriented
  • Comfortable performing repetitive scanning and document-management tasks
  • Professional, level-headed, and comfortable handling escalated situations
  • Outgoing personality with a desire to be part of a close-knit team
  • Willingness to ask questions and learn from others More Ways to Apply
Call/Text: 970-226-4300 (Mon-Fri, 8:00 AM-5:00 PM)
Email: jobs.fortcollinsco@expresspros.com Apply Online: Express Employment Professionals website Mobile: Download the Express Jobs App and apply from your phone. Ready to join a supportive team where customer service and organization make a difference every day? Apply today or contact Express Employment Professionals at 970-226-4300 to learn more about this Customer Service & Administrative Representative opportunity! Fort Collins, CO 3086 3800 Automation Way Suite 106 Fort Collins, CO 80525

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

More like this