Solution Architect (Cloud Tenants)
$177,780 - $244,453 per year
Apply (opens in a new tab)Solution Architect (Cloud Tenants)
Posted yesterday
SENIORITY
Lead
SALARY
$177,780 - $244,453 per year
About the role
- Building and owning the future DX Cloud Tenant Infrastructure that hosts a healthcare software platform with regulatory and certification requirements
- Being member of the Site and Support Operations team and helping to execute the vision of the Site and Support Operations leadership strategy
- Ownership of architecture and operation of all Cloud-based tenants for the infrastructure organization
- Operating the tenant with delegated rights and with staged rollout of tenant-wide changes
- Running subscription vending as an unattended pipeline and its downstream reporting
- Producing the operating evidence for the tenant's certifications (ISO 27001, SOC 2, HITRUST) and supporting audits
- Executing infrastructure qualification and the validation of tenant automation with the quality and regulatory functions
- Team Lead role where you will train and upskill architects and engineers on best practices, implementations, and operations of tenant build and management
- Monthly Reporting metrics of tenant services including data volumes, users, services, security posture, policy compliance, exemptions, privileged access activity, subscription vended and limit management
- Training of proper Change Management and Demand processes in relation to cloud tenants
- Escalation support for Major Incidents impacting infrastructure services at DX sites
- Project Management and Technical oversight for critical DX infrastructure projects
- Maintaining close relationships with IT Service owners in Global Infrastructure
- Partnering with both the Site Management Infrastructure (SMI) and Onsite Support (OSS) teams for collaboration, knowledge sharing and problem reporting
- Partnering with the various Cybersecurity teams within the global organization including MS sentinel integration and separation of build, operation and detection duties
- This is a role well suited for an experienced IT Expert looking for the next step in their career. As the IT Team Lead Service & Product Ownership (Cloud Tenants) for the DX business, you will be responsible for
- This position may suit you best if you are familiar with what is below, and would like to develop your career with Healthineers
- Complex and dynamic IT environments
- Fast paced corporate environment with demanding customer base that require continuous uptime and quick resolutions to IT issues
- Collaboration with a Global team across multiple regions and time zones
- Experience working as part technical team to share information and experiences to foster a collaborative support environment
- Regulated environments where infrastructure is qualified and where all changes require evidence
- Required skills to have for the success of this role
- You have excellent communication skills (written, verbal, presentation) focused on translation of IT to business and business to IT requirementsL3/L4 technical problem-solving capability and considered a subject matter expert in the IT infrastructure and IT support
- You work effectively in global, multi-cultural teams
- You will have a broad understanding of SHS IT strategy, IT industry standards and the tools and technologies that make-up the current SHS IT Landscape
- You will have deep understanding and experience in IT solution design and capability to implement such solutions and troubleshoot as required
- Solid professional judgment and problem-solving competence. Improves existing processes and approaches with a continuous improvement approach
- Bachelor's degree or equivalent experience required
- Minimum of 8-10 years of experience within IT Architecture of Cloud environments or equivalent technical and leadership role(s) including at least three years building or operating Azure governance at scale (MS Entra, Management groups, Azure Policy, IaC)
- Experience in regulated industry where controls are assessed by independent auditors
- Willing to travel up to 20%Technical Tenant Specific SkillsCoreMicrosoft Azure based Product tenant build and operation: creation of management groups, policy baseline, subscription vending and delegated access supporting a shared Azure environment of multiple software products
- Cloud Platform Expertise: Deep engineering knowledge of Microsoft Azure and Microsoft Entra ID; AWS or GCP experience is a plus
- Identity & Access Management (IAM): Configuring complex identity federation, role-based access control (RBAC), and tenant-level isolation boundaries
- Infrastructure as Code (IaC): Automating tenant provisioning and management using tools like HashiCorp Terraform, and Bicep with pipelines and staged rollout
- Network Architecture: Designing secure VPCs, tenant network isolation, private links, and cross-tenant connectivity, hub and spoke topologies, private DNS and private endpoints
- Governance & Security
- Tenant Isolation Security: Implementing strict logical or physical separation data patterns to prevent cross-tenant data leakage
- Azure Policy at Scale: initiatives, exemptions, remediation and compliance reporting
- Compliance & Data Privacy: Aligning tenant structures with global standards such as GDPR, HIPAA, SOC 2, ISO 27001, and HITRUST; operating inside a certified scope and supporting audits
- Monitoring and Security Operations Azure Monitor, Log analytics, Sentinel and Defender for CloudCloud Cost Optimization: Setting up tenant-specific billing, cost allocation tags, and resource optimization strategies
- Modern Architecture & Systems
- Onboarding multiple AKS clusters to policy and identity in an Azure environment
- Professional & Leadership Skills
- Strategic Collaboration: Partnering with product, security, and engineering teams to define and execute the long-term cloud tenant strategy for both product and enterprise
- Technical Leadership: Guiding development teams on cloud tenant build and operational best practices
- Analytical Problem-Solving: Troubleshooting complex cross-tenant performance bottlenecks and system dependencies including platform limits and quotas
- First Year Snapshot
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
