Senior Staff PM, Voice AI — Scale Enterprise Conversations

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servicenowCalifornia (MO)

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About the role

ServiceNow is seeking a Senior Staff Product Manager to lead the conversational core of its Voice AI platform. This role offers ownership of a production-ready, enterprise-grade product with a clear path to market impact and ownership of enablement for enterprises designing and ramping their own voice agents. You'll guide dialog quality, model integration, and evaluation, while scaling the live customer base toward 100 within the next year, shaping roadmaps amid a fast-moving tech landscape.

Before you apply

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Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.