Clinical Outreach Liaison

Clinical Outreach Liaison- IOP Mental HealthWe are seeking a Clinical Outreach Liaison to support access to care for our Intensive Outpatient Program (IOP) at Thousand Branches Wellness in Houston, TX through clinically informed community outreach and referral engagement. This role is responsible for the execution of outreach activities with a strong clinical lens, ensuring referral partners are supported in identifying appropriate level-of-care placements. Working within established outreach priorities, the Liaison will serve as a clinical resource in the community, helping bridge gaps between providers and treatment services. This is a field-based, externally focused role and does not include responsibility for internal program operations, staffing, or clinical service delivery. This position may entail evening and/or weekend hours as needed for community events.Key responsibilities include:Execute assigned outreach plans with a focus on clinically appropriate referral developmentBuild and maintain relationships with referral partners, including therapists, psychiatrists, hospitals, and community providersServe as a clinical resource to the community by educating partners on levels of care, treatment modalities, and appropriate placement criteriaUtilize clinical knowledge to support referral partners in determining when IOP is an appropriate level of careConduct regular in-person outreach, meetings, and follow-ups to maintain strong community presenceCollaborate with Admissions and clinical teams to support appropriate and timely referral transitionsCommunicate relevant clinical updates and program information to referral sourcesTrack outreach activity and referral trends to support consistency and follow-throughAbout Thousand Branches Wellness: Thousand Branches Wellness will provide outpatient mental health services including Intensive Outpatient (IOP), Medication Management, and Individual Therapy. A subsidiary of Universal Health Services (UHS), one of the largest and most respected providers of hospital and behavioral healthcare services, Thousand Branches Wellness is seeking an experienced professional to support the program and complete community outreach to gain referrals.Benefit highlights include:Competitive compensationExcellent medical, dental, vision, and prescription drug plan401(K) with company match and discounted stock planLong and short-term disabilityFlexible spending accounts; healthcare savings accountLife insuranceCareer development opportunities within the companyTuition assistanceRewarding work environmentQualifications:Master's degree in a behavioral health field (with outreach experience) or Master's degree in Marketing (with behavioral health field experience) preferredActive licensure or registration preferred1–3+ years of experience in behavioral health (clinical, case management, or utilization review experience preferred)Strong understanding of levels of care (IOP/PHP/residential)Ability to communicate clinical concepts clearly to both clinical and non-clinical audiencesStrong interpersonal skills and ability to build trust within the provider communityAbility to work independently in a structured, field-based rolePreferred experience:Experience in mental health and/or substance use treatment settingsBackground in case management or care coordinationFamiliarity working with military populations, veterans, or veteran-serving organizationsEstablished relationships within the behavioral health communityExperience with CRM or referral tracking systemsWhat we're looking for:A clinically trained professional who enjoys community engagement and relationship buildingStrong ability to translate clinical knowledge into practical guidance for referral partnersConsistent, reliable execution of outreach activitiesHigh level of organization and follow-throughComfort working within established outreach direction and prioritiesWhy join us:This role offers a unique opportunity to step outside of traditional clinical settings and make a broader impact by helping individuals access the right level of care at the right time, while building meaningful relationships across the behavioral health community.EEO Statement: All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.Pay Transparency: To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. Salary offers may be based on key factors such as education and related experience.