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Lifecycle & Customer Marketing Manager

Posted 6 days ago

lhhSan Jose (CA)

SENIORITY

Manager

SALARY

$100 K-$110 K

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About the role

LHH is partnered with a growing premium consumer brand looking for a Lifecycle & Customer Marketing Manager to take ownership of the customer journey after acquisition. This is an exciting opportunity for someone who loves both strategy and execution. You’ll help turn first-time customers into loyal, long-term brand advocates through sophisticated lifecycle marketing, personalization, loyalty and subscription programs.
Location: Remote - Candidates in the Milwaukee and Chicago areas will be given priority consideration. Relocation is not available for this position.
Compensation: $100K-$110KBenefits offerings for full-time employment include collaborative work environment, medical, dental, and more, 401k plan, PTO, bonus opportunity, and other perks.
Role Requirements: ✨ 4+ years of retention, lifecycle and/or CRM marketing experience within the CPG, health and wellness, or food and beverage industry sectors.✨ Strong hands-on Klaviyo and Shopify experience✨ Experience with email/SMS plus loyalty and/or subscription programs✨ Strong analytical skills across cohort analysis, RFM and A/B testing What you’ll own:✅ Email & SMS strategy, segmentation and optimization✅ Customer lifecycle journeys and automated flows✅ Loyalty and subscription marketing✅ Retention, repeat purchase and customer lifetime value✅ RFM segmentation, cohort analysis and personalization✅ Testing, measurement and retention reporting✅ Klaviyo, Shopify, and related retention technology If you’re a lifecycle marketer who knows how to build customer loyalty through experience, personalization and value, not constant discounting, apply today! Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy.The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

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