Delinquency Resolution Specialist
professional alternativesRichardson (TX)
Delinquency Resolution Specialist
Posted today
professional alternativesRichardson (TX)
SENIORITY
Junior
About the role
Professional Alternatives is seeking a Collector to manage delinquent loan accounts and contact members to collect on early-stage delinquencies. The role focuses on reducing losses while delivering excellent customer service in a fast-paced environment. You will work with Lending, Card Services, and branches to resolve discrepancies and ensure policy adherence. Applicants should have high school education or equivalent, and 1–2 years in debt collection is preferred.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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