Client Account Manager

Key Responsibilities: Serve as the primary point of contact for a portfolio of clients, building long-term relationships and guiding them through the physician engagement program lifecycle Coordinate with internal teams to manage multiple client engagements, ensuring timelines and deliverables are met while maintaining high-quality service Define and establish client service processes, creating repeatable playbooks and supporting the onboarding of new clients as the function scalesRequired QualificationsBachelor's degree or equivalent combination of education and relevant professional experience 5+ years of experience in Account Management, Client Success, or a related client-facing role Experience in healthcare technology, medtech, or a complex B2B environment Proven ability to manage multiple client relationships simultaneously while delivering exceptional customer experiences Strong project management and organizational skills with experience using CRM platforms such as HubSpot or Salesforce