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David Careers

Head of Project Management (Remote)

Posted yesterday

meteor educationColumbia (MO)
Project Management SpecialistsEducational Support Services

SENIORITY

Manager

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About the role

JOB TITLE: Project Manager
Midwest StudioREPORTS TO: Operations ManagerJOB TYPE: Full TimeRemote - Candidates must reside in Iowa, Minnesota, or Illinois and be willing to travel throughout the Midwest. Annual bonus opportunity | Annual merit pay reviewAPPLICATION DEADLINE: CONFLICT OF INTEREST POLICYAt Meteor, integrity and transparency are paramount in all our operations and interactions. To avoid any potential conflicts of interest and maintain the trust of our public customers, we regret that we cannot consider applications from individuals who are currently employed by organizations that are customers of Meteor, where they hold positions that could influence the purchasing decisions regarding our products or services. This policy ensures fairness and impartiality in our hiring process and customer interactions. If you fall under this category, we appreciate your understanding and encourage your continued support as a valued customer. Meteor Education is a national provider of furniture and interior solutions tailor made for learning environments. The Project Manager (PM) owns the fulfillment of assigned projects, exceeding the expectations of the customer, and ensuring profit protection. This involves managing the order process of educational fixtures and furniture for our clients through order entry, delivery scheduling, installation coordination, onsite project management and punch list processing. The candidate will lead through influence as well as detailed planning, coordination and communication with customers, vendors, installers, and the Studio team. The PM oversees all tasks, critical dates, client, and third-party interface Insights customer portal, client relations, performance quality, budget, and project administration for each assigned project.
Project Planning, Coordination and Management: Attends project meetings as required to establish overall project scope in concert with Studio Team and manage project from purchase order through completion. Works collaboratively with Studio Team to deliver exceptional customer journey. Directs, coordinates, and manages tasks, assignments, and completion for entire studio and project team. Coordinates with studio team to develop work plans, schedule, and logistics based on overall project parameters, project schedule and scope, and customer's goals. Reviews project site, plans, and product specifications. Works with the Studio team of designers and Project Coordinators to ensure complete turnover of all project information including but not limited to plans, notes, room door lists, notes following the receipt of purchase order. Communicates proactively and effectively with customers and provides detailed project updates.
Project Administration: Maintains detailed project documentation of key project decisions including customer requests and revisions. Provides timely, formal written communications throughout project to client, third parties, and Meteor project team. Manages accurate and detailed record keeping including receiving documentation, time sheets and contract adherence, sign-offs and approvals, and key decision records. Maintains Insights in concert with Learning Environment Specialist to ensure current and accurate information is represented to the customer during and following project installation.
Project/Installation Implementation:
  • Coordinates with Studio Project Coordinator (PC )and Learning Environment Specialist (Sales) under standardized practice through the Best Practice Leader in planning, scheduling, and managing installations and third-party installation companies.
  • Works collaboratively with Studio Team to deliver exceptional customer journey.
  • Performs on-site leadership, strategic site visits, and attends walk-throughs as required.
  • Supervises site furniture and fixture installation including performance of work, installation administration, and timeliness of task completion.
  • Keeps current with ERP database, all acknowledgments and estimated delivery dates, engaging in continuous follow-up, and expediting with freight suppliers and factories.
  • Manages and provides instruction to Meteor logistics team regarding coordination of freight costs and meeting delivery schedule.
  • Reviews open projects and Unbooked Sales Report on a weekly basis ensuring all forecasted dates are current.
  • Ensures all proof of delivery documents and field paperwork are submitted in a timely manner.
  • Frequent and/or overnight travel is required for this position.
  • Punch and Project Close-OutPerforms project walk-through and is responsible for developing punch list with the third-party installer and punch list resolution.
  • Confirms project completion.
  • Manages all final project close-out requirements including contract requirements and client signoffs.
  • Coordinates with billing and ensures timely submission of invoices.
  • Must be proficient in MS Office suite (Word, PowerPoint, Excel).Must be proficient in Salesforce software
  • Must attend training within the first 30 days of employment and develop proficiency with Meteor-specific software including Insights Customer Portal and ERP.College degree, or work experience equivalent is required.
  • Strong knowledge of all aspects of project management including account management, order management, installation, relocation, and project administration.
  • Project Management accreditation a plus, PMP.Exceptional customer service skills and ability to effectively lead and manage third parties.
  • Proven ability to multi-task while managing timelines and deadlines.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
  • Safety equipment must be worn on job sites as required. The work hours for this position vary by client needs and may occasionally require working holidays and/or weekends.
  • Meteor Education offers full-time employees a competitive benefits package designed to support their health, financial well-being, work-life balance, and families. Medical, dental, and vision insurance
  • Health Savings and Flexible Spending Account optionsA 401(k) retirement plan with pre-tax and Roth contribution options and an employer match
  • Employer-paid and voluntary life, disability, and supplemental insurance options
  • Paid time off and company-paid holidays
  • Benefits navigation and retirement-planning resources
  • Eligibility and coverage vary by benefit and are subject to the terms of the applicable plans and company policies.
  • We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

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