Collections Administrator

Posted today

servproEvans (GA)

Bill and Account Collectors Collection Agencies

SENIORITY

Mid

SALARY

$40,000.00 - $55,000.00 per year

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About the role

Collections AssociateSERVPRO of Augusta is hiring a Collections associate.

Benefits: SERVPRO of Augusta offers: Competitive compensation Superior benefits Career progression Professional development And more! As the Collection Associate, you will be responsible for monitoring and analyzing customer accounts and financial statements. Developing strategies to mitigate risk for past due bills owed to SERVPRO Augusta, contacting customers to collect overdue payments, and negotiating plans. You would also work closely with other departments to ensure that policies and procedures are followed. Excellent communication and negotiation skills are a must, as well as a strong understanding of credit/risk management.

Key Responsibilities:

Ability to manage multiple accounts and prioritize tasks effectively
Experience in developing and implementing collections strategies
Proven track record of meeting or exceeding collections targets
Ability to analyze and interpret financial data
Experience working with legal departments to resolve collections disputes
Strong leadership and team management skills
Ability to work independently and make decisions autonomously
Excellent communication and negotiation skills

Position Requirements:

High school diploma/GED; associate degree or bachelor's degree preferred
At least 1 year of management and/or supervisory experience
At least 3 years of high-volume collections experience
Excellent written and verbal communication skills
Exceptional organization and planning capabilities, strong attention to detail

This is a role in a very fast-paced office environment with deadlines. Must be comfortable dealing with adverse reactions from customers, lots of phone interaction and outbound calls. Ability to successfully complete a background check subject to applicable law.

Compensation: $40,000.00 - $55,000.00 per year

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