Spa Front Desk Host

Posted 3 days ago

heyday skincare cobble hillBrooklyn (NY)

Spa Managers Other Personal Care Services

SENIORITY

Mid

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About the role

Benefits: Employee discounts

Qualifications:

Outstanding customer service and problem-solving skills
Confidence when recommending memberships, packages, and product
The ability to prioritize and multi-task within a fast-paced environment
Initiate tasks and perform duties without direction
Excellent communication skills and be able to work with a wide range of personalities
Superior organizational skills
Must have the flexibility to work a non-traditional schedule - including weekends, opening shifts, and closing shifts

Job Summary: You are the foundation of our organization's success. An expert in creating a world-class guest experience in our shops, you deliver this experience by connecting with our guests, sharing product recommendations, anticipating customer needs, and resolving all questions.

Responsibilities:

Provide high-level customer service and hospitality to clients
Educate clients on current promotions, memberships, packages, and future appointments
Assist with re-stocking products
Help with daily shop tasks and projects
Maintain a positive attitude and take initiative.
Work as a cohesive team with all Heyday staff members
Assist with the training and coaching of new hires for the Host team
Maintain the distinct Heyday aesthetic, appearance, atmosphere, and culture.

About Heyday At Heyday, we're cutting through the noise in the skincare industry to help you discover your healthiest skin so you can put your best face forward. With locations across the country, we provide personalized facial treatments, everyday skincare guidance from our expert estheticians, and robust products that let you feel the difference. We've been named "Best Facial" by New York Magazine, performed over 500,000 facials, tried countless products, and collected valuable skincare data throughout. Oh, and the word Heyday... means the period of your life when you're at your prime. We believe every day should be your Heyday – we happen to start with skin This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Heyday Skincare Corporate.

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