Operation Managers - Join the Launch Team at CUBE Challenges Schaumburg!

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altitude trampoline parkSchaumburg (IL)

Entertainment and Recreation Managers, Except Gambling All Other Amusement and Recreation Industries

SENIORITY

Mid

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About the role

We're Hiring: Hiring Managers - Join the Launch Team at CUBE Challenges Schaumburg! Are you a dynamic leader who thrives in fast-paced environments and loves building strong teams from the ground up? Then we want you to be part of the leadership force behind CUBE Challenges Schaumburg's newest, most immersive interactive gaming attraction, opening this summer! About CUBE: CUBE is a high-energy experience featuring 15+ interactive rooms filled with physical challenges, puzzles, and team-building activities. Whether it's families, friends, or corporate teams, guests will step into the action for an unforgettable experience - and we need stellar leadership to help us bring it to life. Your Role As a Manager As a Manager, you'll be responsible for overseeing daily operations, leading team members, and ensuring every guest has a smooth, exciting, and memorable experience. You'll set the tone for energy, safety, and service while keeping things running efficiently behind the scenes.

Responsibilities:

Oversee day-to-day floor operations and guest flow
Lead and support front-line staff to ensure a high level of customer service
Manage team schedules, breaks, and shift transitions
Handle guest inquiries, feedback, and escalations with professionalism and care
Ensure all interactive rooms and equipment are functioning safely and properly
Monitor team performance and coach staff to meet performance goals
Collaborate with upper management on staffing, events, and improvements
Uphold safety protocols and operational procedures

Qualifications:

Prior supervisory or management experience, preferably in attractions, hospitality, retail, or entertainment
Strong leadership and problem-solving skills
Excellent communication and people skills
Ability to stay calm and organized in a dynamic, high-energy environment
Comfortable working weekends, evenings, and holidays as needed
Basic tech troubleshooting or operational experience is a plus
Passion for interactive experiences, games, or entertainment is a huge bonus!

What We Offer:

Be part of a groundbreaking attraction from the beginning
A high-energy, team-first environment
Growth and cross training opportunities alongside Altitude Trampoline Park Competitive pay and flexible scheduling

Ready to lead the fun? Join us and help make CUBE the ultimate destination in Schaumburg. Apply today!

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