Administrative Clerk - Temporary

Temp - Administrative - Collector (Days) Dallas, TX Provides clerical support to the department and completes assigned insurance follow-up related tasks to assist with the expedient collection of outstanding balances. Receives, sorts by reason, distributes correspondence from payors or agencies to the appropriate follow-up staff, and responds to simple requests such as copying itemized bills and medical records to ensure information is transmitted that is required to process payments. Documents all actions taken on accounts in the system account notes to ensure all prior actions are noted and understandable by others. Informs the Supervisor of any problems or changes affecting the collection process so that corrective actions can be taken and assists with departmental reporting and special projects as needed. Contacts patients, insurance carriers, and/or other Parkland departments to gather information required by the payor or vendor and updates the account. Tracks productivity and provides cumulative reports on a daily, weekly or monthly basis, as required by supervisor and/or manager. Maintains a positive working relationship with contacts at all agencies, patients, insurance companies, government entities, clinical personnel, other Parkland staff and management, to promote teamwork, cooperation, and a positive public image for Parkland. Serves as a positive role model for staff and patients and demonstrates strong interpersonal skills. Accepts constructive criticism and integrates suggestions in effective ways.