AI-Driven Client Services Leader
moodysEastern (KY)
About the role
Moody's Investors Service is seeking a senior client service leader to oversee the delivery of client service operations, ensuring performance targets, staffing plans, and service quality across global teams. You will partner with product and technical teams to align service levels with business objectives, drive data-driven improvements, and coach a high-performing client-service staff. This role offers a competitive salary and comprehensive benefits.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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