Master

Requirements: Qualification as Captain on one or several of the following rivers: Danube Dutch and Belgian rivers Rhine, Main and Moselle Seine, Rhône and Saône A or B river patent Radar and radio certificate for the respective areas of operation Ability to communicate in German for navigation purposes Ability to communicate in English with guests and company personnel Leadership skills Team player Good social skills and ability to interact with guests Organized and dependable personality with a strong sense of responsibility Role and Responsibilities Represent the company values and visions Ensure a professional and courteous service while managing the daily operations Implement and maintain company standards and operating procedures Adhere and enforce the company "Safety Management plan" Observe all legal requirements and protocols Conduct quality controls and spot checks Distribute information within the team as well as to all other departments, including shore-side and head office Navigate the ship safely from port to port along Europe's rivers Direct, manage and supervise all nautical-technical-safety matters Assume responsibility for the safety of ship, the guests, the entire crew and environmental stewardship Supervise and train the nautical team in carrying out deck work Interact with guests courteously on a regular basis Liaise with the hotel manager and cruise director to ensure guest satisfaction Evaluate nautical crew and provide feedback, including performance enhancing action plans when necessary Support and encourage talented crewmembers by identifying and suggesting career steps, following the company HR operating standards Liaise professionally with local authorities during inspections and audits Monitor the nautical crew vacation plan Monitor the nautical crew duty-schedules and ensure compliance with relevant labour legislation Be familiar with all docking locations Ensure proper storage use and that emergency escape routes are always free Side Tasks Prepare and supervise winter repairs In charge of winter harbor Manage other duties such as luggage service, loading, and garbage off-loading Manage and execute all safety drills Report any accidents or incidents to the company accordingly Identify "near miss" situations accordingly and follow up with reports Participate in scheduled trainings, briefings, and meetings