Service Writer
hunter truckValley Grove (WV)
About the role
NOW HIRING:
Service WriterAt Hunter Truck, our people are the driving force behind our success. As one of the largest Peterbilt dealer groups in the country, we combine the resources and opportunities of a growing organization with a culture where people are empowered to make an impact. With twenty-eight locations across Pennsylvania, New Hampshire, New Jersey, New York, Vermont, and West Virginia, we offer the scale, support, and career opportunities to help you take your career to the next level. Come build your career with a team that invests in you from day one. POSITION AT A GLANCE
Location: Wheeling, WV
Position Type: Full-Time
Schedule: Monday through Friday, 3:30 PM to 12:00 AM
Address:
1 West Alexander Road, Valley Grove, WV 26060WHAT YOU'LL DOAs a Service Writer, you'll manage repair orders efficiently and accurately, ensuring all customer needs are documented and communicated. You will:
- Greet service customers, sell needed work, write repair orders, and estimate repair costs
- Ensure proper payment type is selected and perform initial review of repair orders
- Communicate with technicians and update customers on repair progress
- Obtain authorization for additional work and maintain accurate repair documentation
- Administer warranty claims and policy adjustments in accordance with manufacturer guidelines
- Maintain repair order balance and assist parts/service departments as needed
- Handle customer inquiries, complaints, and scheduling professionally
- Maintain a clean and organized work area while adhering to all safety policiesWHAT YOU BRING
Education & Experience:
High school diploma or GED or one to three months of related experience and/or training, or an equivalent combination of education and experience. Certificates & Licenses: Valid Driver's License required; must meet company insurability standards.
Physical Requirements:
Regular walking and frequent standing. Occasionally lift/move up to 50 lbs. Vision abilities include close, distance, color, peripheral, depth perception, and focus adjustment.
WHY WORK WITH US: Your hard work earns real rewards with competitive pay and bonus opportunities
Comprehensive benefits package to keep you and your family covered - including medical, dental, vision, FSA and a variety of optional benefits!401(k) with company match because your future matters Competitive Paid Time Off and paid holidays! Your success is our priority. We offer training, mentorship, and advancement opportunities A supportive, team first culture where you're never just a number A legacy of stability in a company that is family-owned and trusted since 1938READY TO APPLY?If you want a role where you're valued, supported, and able to grow, this is it. Apply today and take the next step in your career. Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
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A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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