Sr. Telecom Solution Engineer
3b staffingNew York (NY)
About the role
TECHNICAL SKILLSMust HaveAbility to design phased migration strategies, cutover plans, rollback procedures, and testing approachesAdvanced proficiency with Microsoft 365 (Excel, SharePoint, Teams), Visio, Project for tracking and reportingDirect experience owning or technically directing carrier orders (ASRs, LSRs, provisioning, turn-ups, disconnects) Extensive expertise in legacy telecom infrastructure, including Channel Banks, POTS, 56K, and T1Hands-on leadership of cutover events with real-time technical decision makingProven leadership of end-to-end telecom migrations and retirements in live production environmentsStrong stakeholder management skills across carriers, contractors, SMEs, and senior leadershipStrong working knowledge of Ethernet, MPLS, E-Line, E-LAN, fiber, and wireless access Nice To HaveExperience in utility or regulated environmentsExperience with telecom billing validation and cost recoveryExposure to SCADA, OT, or critical infrastructure communicationsFamiliarity with ITIL-based change and incident managementPMP or equivalent certificationSolutions Architecture or Sales Engineering background with a carrier or network vendorJOB DESCRIPTIONWe are seeking a senior Telecom Solution Engineer / Solutions Architect to lead a mission-critical Channel Bank and legacy telecom retirement initiative. This role is accountable for both technical strategy and execution, operating as a hands-on subject matter expert while providing structured execution leadership across multiple stakeholders in a regulated utility environment. The role will evaluate existing legacy telecommunications systems, identify service dependencies, and design a phased migration approach to transition services from TDM-based technologies (Channel Bank, POTS, 56K, T1) to modern Ethernet, MPLS, fiber, and wireless solutions.
Key Responsibilities:
Lead end-to-end execution of legacy telecom retirement efforts from discovery through decommissionPerform service inventory and dependency analysis, including demarcation and site constraintsDevelop migration phases, cutover plans, rollback strategies, and testing requirementsOwn or technically direct carrier engagement, including ordering, provisioning, turn-ups, and disconnectsCoordinate execution across carriers, contractors, internal SMEs, operations teams, and leadershipLead cutover events, providing real-time technical oversight (on-site or remote as required) Maintain execution tracking, risk management, and status reporting using Microsoft 365 toolsDrive formal service decommissioning and billing disconnects to ensure cost savings are realizedEnsure adherence to change management and regulatory standards common to utility environments
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