Support engineer
dcm infotechDowningtown (PA)
About the role
Support Engineer
Requirements:
Equipment rack building experience Dressing in cables/wires, labeling cables, and terminating cables (Coax and RJ45)Basic networking understanding Proficient in Windows OS (7/10)Experience in MS Office. (Word/Excel required)Configuring video, networking, and broadband equipment (cable modems)Experience working with hand tools (drill, screw driver, wrenches)Ability to lift 50 lbs. Ability to work independently or as a team Self-motivated Good communication skills Punctual, dependable, and reliable Additional experience to look for, but not required: OSI Layer 1-4 Network Troubleshooting Experience working with MS Visio Experience working with CLI/Linux Environments Knowledge of Wi-Fi standards/protocols Experience working with testing equipment. Fiber optics, Ethernet, CMTS power level tester Working knowledge of CMTS, Docsis 3.0/3.1, and QAM technologies Experience as a Comcast Cable/DAS TechSTB Debugging Experience with CSG Billing System Bash/Python Experience
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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