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David Careers

Automotive Service Advisor-Writer

Posted 26 days ago

jiffy lubeRosedale (MD)
Automotive Service Technicians and MechanicsAutomotive Oil Change and Lubrication Shops

SENIORITY

Entry

SALARY

$16 to $25 an Hour

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About the role

Jiffy Lube Service Advisor Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing the highest level of customer satisfaction. During face-to-face customer interaction, the Service Advisor offers service recommendations, impartial advice, detailed service information and communicates any concerns or special circumstances that impact overall satisfaction. This is an important job in our Jiffy Lube stores and critical to our success. And every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses.
Physical Qualifications:
  • Must be able to operate equipment such as overhead and floor mounted oil and grease guns, transmission machine, air conditioner service machine, radiator service machine, hand tools and basic shop equipment
  • Must be able to lift and move work-related items up to 50 pounds
  • Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed
  • Job Duties Include, but are not limited to…:Providing Jiffy Lube Guests' with exceptional and world class customer service
  • Understanding the full range of Jiffy Lube products and services
  • Accurately capturing guests' product needs and providing updates throughout the process
  • Offering our guests options that are tailored specifically to their automotive needs
  • Giving impartial advice to ensure that our guests are aware of Manufacturer time and mileage recommendations
Performing Jiffy Lubes' Signature Service oil change (as required), replacing fluids, filters, wiper blades and other preventative maintenance services. Once you've become certified, you will be eligible for advancement opportunities and training in other positions [Supervisor-Key Holder and Assistant Manager].
Qualifications: Previous experience is essential and requires a minimum of 1-year working for a dealership, automotive shop, tire center or quick lube. Simply put, we're looking for people who can provide exceptional customer service. Full-Time Perks:
  • Starting Rate of Pay of $16 to $25 an Hour
  • Medical, Dental, and Vision Insurance
  • Paid PTO (personal time off) & Holidays
  • Uniforms, Advancement, Company Discounts
  • Flexible Work Schedule, a Great Team Environment, and more….Business Model & Culture:
  • Fast paced and team-oriented environment
  • World class JLU training to meet all challenges
  • Customer driven building strong relationships
  • Value teammates and recognize their contributions
  • Being inclusive and having equal access to opportunity
  • Supplemental pay:
  • Commission pay
  • Bonus pay
Benefits:
  • Flexible schedule
  • Paid time off
  • Health insurance
  • Dental insurance
  • Paid training
  • Employee discount

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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