Head of Field Operations
confidentialNewcastle (WA)
Head of Field Operations
Posted 7 days ago
confidentialNewcastle (WA)
SENIORITY
Manager
About the role
Head of Field Operations
About the Company:
Established utilities organisation managing a large, geographically dispersed field workforce IndustryUtilitiesTypePrivately HeldAbout the RoleThe Company is seeking a Head of Field Operations to lead a large, geographically dispersed workforce of field engineers across multiple customer contracts. The role is accountable for regional operational performance, service delivery, budgets, forecasting, and progress against strategic and commercial objectives. Responsibilities include strengthening safety and regulatory compliance, monitoring KPIs, improving productivity and profitability, and maintaining strong client relationships. The successful candidate will lead operational change and continuous improvement while fostering an inclusive, engaged, and high-performing workforce. Candidates should have at least five years of senior operational leadership experience, including managing large, dispersed field teams in a complex commercial environment. Experience in utilities, metering, infrastructure, or technical field services is preferred, along with proven financial management skills and a strong understanding of health, safety, and regulatory compliance. The role calls for expertise in operational strategy, performance improvement, organizational change, stakeholder engagement, and data-driven problem-solving. A collaborative leadership approach and commitment to developing people are essential; leadership qualifications, incident investigation experience, and technical field operations experience are advantageous. Functions Operations
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