Skip to main content

Account Coordinator

Posted 5 days ago

emcor services fluidicsFort Wayne (IN)

SENIORITY

Mid

Apply (opens in a new tab)

About the role

Job Summary: Shambaugh & Son L.P. is seeking an Account Coordinator for Fire Protection National Service Division. In this role you will be responsible for supporting national account customers and branch operations by coordinating service activities, maintaining customer communication, and ensuring accurate documentation. This role is critical to delivering exceptional customer service and operational excellence.
Essential Duties & Responsibilities: Serve as a primary contact for assigned customers. Coordinate inspections, service requests, and follow-up activities. Monitor job status and communicate updates to customers and internal teams. Review service documentation for accuracy and completeness. Generate customer reports and assist with performance tracking. Support compliance, contract requirements, and process improvement initiatives. Collaborate with Operations, Sales, Accounting, and other departments to resolve customer needs. Other duties as assigned.
Qualifications: 2+ years of experience in customer service, account coordination, or service administration. Strong organizational, communication, and problem-solving skills. Proficiency in Microsoft Office (Excel, Outlook, Word, Teams).Ability to manage multiple priorities in a fast-paced environment. Experience in service, construction, fire protection, or facilities-related industries is preferred. Regular and reliable attendance, including the ability to work extended hours and weekends as required.
Equal Opportunity Employer: As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled. Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process – it is probably fraudulent.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

More like this