Support Technician II: IT Helpdesk & Network Access

Posted yesterday

dallas independent school districtDallas (TX)

Computer Network Support Specialists Elementary and Secondary Schools

SENIORITY

Mid

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About the role

Dallas Independent School District is seeking an IT Support Technician to assist DISD central staff, campuses, and students with computer, peripheral, and network issues. You will escalate Tier 2 LAN/WAN problems and help with secure access, SSO/MFA/VPN configurations, and district software support. Responsibilities include documenting incidents in the ITSM system, creating knowledge base content, and contributing to ongoing IT Client Support Services.

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