Retail Mortgage Loan Processor/ File Setup Associate
gmfsBaton Rouge (LA)
Retail Mortgage Loan Processor/ File Setup Associate
Posted 6 days ago
gmfsBaton Rouge (LA)
SENIORITY
Mid
About the role
Retail Mortgage Loan Processor / File Setup Associate We are seeking a detail-oriented and organized Retail Mortgage Loan Processor / File Setup Associate to join our growing mortgage team. This role is responsible for setting up new loan files, reviewing documentation for completeness, maintaining accurate loan data in Encompass, and supporting processors and loan officers throughout the loan process.
Key Responsibilities:
- Set up and review incoming loan files for completeness and accuracy
- Upload, organize, and manage documents within Encompass/eFolderOrder and track third-party services such as title, appraisal, and flood certifications
- Communicate with loan officers, processors, and borrowers regarding missing items
- Maintain pipeline updates and ensure files meet compliance and investor requirements
- Assist processing team with administrative and file maintenance tasks
Qualifications:
- Mortgage, banking, or administrative experience preferred
- Familiarity with Encompass is a plus
- Strong attention to detail and organizational skills
- Ability to manage multiple files and deadlines efficiently
- Excellent communication and customer service skills
Benefits:
Competitive pay, team-oriented environment, paid time off, and opportunities for growth within the mortgage industry. Potentially working remote.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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