Director, AI-Powered Enterprise Service Experience

Posted yesterday

sp globalPrinceton (NJ)

Personal Service Managers, All Other Temporary Help Services

SENIORITY

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About the role

S&P Global, Inc. is seeking a Director – Enterprise Service Experience in Princeton, NJ. The role leads strategy, design, and execution of a next‑gen service model delivering end-to-end support and fulfillment for employees, with a hybrid onsite model (2 days/week). The candidate will drive proactive, predictive, and highly automated service operations, ensuring reliability, responsiveness, and top-tier user satisfaction across the enterprise workforce.

Before you apply

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A number in mind

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Your notice period

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