Hearing Instrument Specialist/ Audiologist

Posted 8 days ago

nationsbenefitsMcAllen (TX)

Hearing Aid Specialists Offices of Physical, Occupational and Speech Therapists, and Audiologists

SENIORITY

Senior

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About the role

Hearing Aid Specialist NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members. Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction. Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members. We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.

Location: Nations Benefits Hearing Center in McAllen, TX-Sam's Club #8250 1400 E Jackson Ave, Mcallen, TX 78503 Position Overview: In this position, you will be responsible for evaluating hearing aid candidacy, recommending and fitting hearing aids, and building lasting relationships with patients through education, follow-up care, and community engagement. You will work in a retail-based clinical environment that combines professional autonomy with strong operational support.

Responsibilities:

Conduct comprehensive hearing evaluations using best-practice clinical protocols
Interpret test results and recommend individualized hearing care solutions based on patient needs and lifestyle
Present product options clearly, emphasizing value, long-term benefits, and patient outcomes
Program, fit, and verify hearing instruments, including new, premium technology from major manufacturers
Perform routine follow-up visits, cleanings, adjustments, and hearing aid repairs
Maintain accurate and compliant patient records, including documentation and outcome measures
Deliver exceptional service that supports patient satisfaction, loyalty, and positive clinical outcomes
Collaborate with leadership and peers to support center performance and continuous improvement
Qualifications & Skills
Current Audiology license or Hearing Aid Dispensing license in the state of role (required)
Strong clinical, counseling, and interpersonal skills
Ability to explain technical concepts in a clear, patient-friendly manner
Comfort working in a retail healthcare setting
Commitment to ethical practice and patient-focused care
Willingness to participate in ongoing professional development

NationsBenefits is an Equal Opportunity Employer

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