Store Associate
ups storeAurora (IL)
About the role
Job Description
Key Responsibilities:
UPS Store Associates are responsible for a variety of tasks that ensure smooth store operations and excellent customer service. These include: Customer Service: Greet customers, assess their needs, provide guidance on shipping, printing, and other services, and resolve issues professionally CLIMB+1.Shipping and Mail Handling: Receive, process, and prepare packages for shipment, including weighing, labeling, and using shipment software. Handle damaged, late, or lost package claims Way Up. Printing and Office Services: Operate copiers, fax machines, binding equipment, and other office machines. Prepare documents for printing and provide professional printing solutions Way Up. Retail Sales: Promote and upsell store products and services, maintain store displays, and manage sales transactions using POS systems Indeed+1.Inventory and Store Maintenance: Stock shelves, monitor inventory levels, maintain a clean and organized store, and perform end-of-day reconciliation of cash, checks, and credit card transactions Way Up. Team Support: Assist in training new employees, collaborate with team members, and ensure productivity and service quality The UPS Store.
Required Skills and Qualifications
Education: High school diploma or equivalent CLIMB.
Experience:
At least one year of customer service or retail experience is preferred Indeed+1.
Technical Skills:
Proficiency with computers, Microsoft Office (Word and Excel), internet applications, and POS systems. Knowledge of Quick Books or digital printing is a plus The UPS Store+1.
Interpersonal Skills:
Friendly, outgoing, and able to communicate effectively with customers and team members. Strong problem-solving and organizational skills are essential CLIMB+1.
Physical Requirements: Ability to stand for extended periods and lift 50 pounds.
Additional Requirements:
Some locations may require a notary commission or the ability to pass a background check for notary eligibility Way Up.\nCompany
Description: The UPS Store Franchise.
Company Description: The UPS Store Franchise.
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