Patient Concierge & Care Navigator (Evenings)

Posted today

2200 brigham womens hospitalEast Boston (MA)

Concierges General Medical and Surgical Hospitals

SENIORITY

Mid

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About the role

Mass General Brigham in Boston is seeking a part-time Evening Patient Concierge to provide personalized assistance to patients, families, and visitors, ensuring non-medical needs are met. The role includes guiding visitors, coordinating transportation, assisting with scheduling, and serving as a liaison between patients and staff; 32 hours weekly in the evening shift. The successful candidate will have a high school diploma and 1-2 years in customer service or healthcare; strong communication

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