Service Appointment Coordinator-Part-Time

What We Offer: Family-oriented work environment 401(k) with company match Paid holidays Short and long-term disability Dental Insurance Vision Insurance Health Insurance Career progression ResponsibilitiesSchedule service appointments and speak with customers every single day by following up over the phone after each appointment Actively listen to customers, answering their questions, and directing them appropriately as they request Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries Advise maintenance recommendations Confirm scheduled and missed appointments QualificationsExcellent time management Proven track record of achieving (or, better, over-achieving) goals Outstanding communication skills in person and over the phone Outgoing, friendly attitude with a high-energy personality Superior customer service skills Ability to work in a structure environment and adhere to attendance policies and scheduling requirements which include some weekends Computer proficiency Call center experience (helpful, but not required) High school diploma or equivalent (some college is preferred, but not required) We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.