Functional Testing UAT PM/Lead

Functional Testing UAT PM/Lead Location: Austin, TX-Onsite Desired Skills Manual Testing | SDLC | Testing Job Description Roles & Responsibilities Testing & Quality Skills 8+ years of professional experience in manual software testing or quality assurance Demonstrated experience designing and executing test cases for e-commerce, contact center, or transactional web-based systems Strong understanding of the Software Development Lifecycle (SDLC) and where UAT fits within it Experience with functional, regression, integration, and end-to-end testing types Ability to write clear, structured, and thorough test cases from business requirements, user stories, or process documentation Familiarity with defect management tools (e.g., JIRA, Azure DevOps, or similar) Experience with test case management platforms for organizing and executing test scripts at scale Quality-focused, deeply analytical, and strong problem-solving skills — comfortable navigating ambiguity Technical & Domain Skills Working knowledge of web application behavior (front-end UX/UI interactions, forms, search, filters, exports) Understanding of transactional back-end processes (order management, customer account workflows, or commerce flows) Ability to validate data accuracy and system output against defined business rules and expected outcomes Familiarity with test environments, including basic troubleshooting of environment-related test blockers Proficiency in documenting and communicating findings clearly in written form Professional Experience Experience operating as a tester within a cross-functional UAT program or large-scale technology project Demonstrated ability to execute at volume — managing multiple test cases and cycles simultaneously under program timelines Track record of contributing to quality outcomes with minimal supervision BA/BS degree in a technical or business field, or 10+ years of relevant professional testing experience Preferred Qualifications Experience testing contact center technologies, especially telecommunications and eServices (chat / task / email) solutions Background in e-commerce or retail platform testing, including order lifecycle, customer identity, or product catalog systems Experience with SAP-based commerce workflows (S4 preferred) or similar ERP-integrated transactional systems Familiarity with Agile/Scrum methodologies and participation in sprint-based testing cycles Exposure to basic test automation concepts — understanding when manual vs.