Fields Coordinator

Field Services Coordinator (Clerical Assistant-H)The City of Palo Alto is seeking a friendly, detailed, and energetic Field Services Coordinator (Clerical Assistant-H) to support the fields, tennis court reservations, and the front office at the Cubberley Community Center or other City's Community Centers. The City of Palo Alto oversees numerous grass fields, three multiple purpose turf fields, and eight tennis courts and has three City Community Centers. Schedule: May vary based on need but candidates will need to be available 4-5 days a week (may include holidays and weekends) and will need to be available either for the AM or PM shift. AM: 8:30 a.m.-12:30 p.m. PM: 1:30 p.m.-5:30 p.m. This is an SEIU Hourly (limited-benefits) position that is budgeted to not exceed 1,000 hours per fiscal year. The number of hours per week and schedule will be determined based on assignment.Essential DutiesEssential and other important responsibilities and duties may include, but are not limited to, the following:Provide customer service at Cubberley Community Center front office or other City's Community Centers.Process field and tennis requestsMonitoring inboxEmailsPhonesCustomer SupportAssist Fields Manager in field managing meetings and field user group meetingsMonitor field use to ensure fields are being used to full potentialHelp monitor field and tennis court conditionsCondition of turf, reporting issues to field maintenanceMotoring goal storage and lock combinationsUpdate Rain Phone LineProvide basic rental information and facility permits (availability, pricing, paperwork, creating permits, and processing payments)Provide walkthroughs and tours of Community Centers facilitiesMinimum QualificationsSufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills and abilities, which would typically be acquired through:One year of customer service and administrative experience.Special Requirements: Possession of a valid California Driver's License. Preferred Qualifications:Excellent verbal and written communication skillsExperience answering phone calls from customersKnowledge of Microsoft OfficeSupplemental InformationThe Selection Process:Applicants will receive email recruitment status notifications. Governmentjobs.com account also has notification status updates.Depending on the number of qualified applications received, the examination process may consist of supplemental questions, online assessment, written examination, practical performance, oral examination, or any combination to determine which candidate will move forward in the hiring process.The screening process for this position typically may include a virtual recorded interview and/or panel interviews preceding final interviews with the hiring manager or their designee.Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. The City of Palo Alto is an Equal Opportunity Employer (EEO). In compliance with the American with Disabilities Act (ADA), the city will provide reasonable accommodation to qualified individuals with disabilities and encourages both perspective and current employees to discuss potential accommodations with the employer.City of Palo Alto250 Hamilton Ave Palo Alto, California, 94301(650) 329-2376BenefitsCity of Palo Alto offers the following benefits to those in a SEIU Hourly position: Medical Stipend $3.80 effective the pay period including July 1, 2024. Sick Leave Earn .03 hour of sick leave for each hour worked. Retirement City of Palo Alto PST (Part-time, Seasonal & Temporary Employees) Retirement Plan Please note: The City does not participate in CA State Disability Insurance (SDI) or Social Security.