Customer Experience Supervisor: Lead Service Excellence
Posted 2 days ago
daltile distributionDallas (TX)
First-Line Supervisors of Retail Sales WorkersTelemarketing Bureaus and Other Contact Centers
SENIORITY
Mid
About the role
Dal-Tile Distribution, Inc. in Dallas seeks a Supervisor Customer Experience to oversee day-to-day activities of the Customer Experience team, ensure high levels of service, seamless coordination with customers, and coaching staff toward performance goals and professional growth.
Responsibilities include reviewing metrics around sales, inventory, claims, and other customer data, leading cross-functional improvement projects, and collaborating with managers to optimize resources, budgets, and
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