Technology Trainer
mindlanceLakewood (CO)
About the role
Client: Non-Profit/Insurance
Job Title:
Technology Trainer/IT Trainer/Information Technology Trainer/Technical Trainer/IT Educator/IT Instructor/Information Technology Instructor/Information Technology Educator
Location: Denver CO 80230 Duration: 3+ months with extension
Hrs/Wk: 20.00
Job Description
Responsibilities:
- Teaching technology courses virtually and in-person using the CLIENT curriculum and approach
- Creating a comfortable and supportive learning environment
- Provide updates to Client hotlines on what is happening at the center
- Making outbound calls to Client members
- Maintaining professionalism at all times
- Representing and promoting Client culture and opportunities to course participants
Engaging in regular communication with CLIENT staff, including feedback on site issues, curriculum, etc.
Coordinating with site staff, including site visits, graduations, etc.
Submitting paperwork in a timely manner
Collecting surveys and evaluations
Entering data into Salesforce database
Participating in trainer meetings and other training events
Recruiting participants, as needed
Participating in special projects, as needed (ex. outreach, curriculum, etc.)Supervising volunteers who assist classes, as needed Degree of autonomy and independent judgment
Technology Trainers possess a moderate degree of autonomy and independent judgment especially in relationship to programs they’re assigned to teach and deliver. Technology trainers set the tone, mange the environment, and help guide groups of all sizes towards learning objectives that are preset by CLIENT.Front desk support, greeting people, and answering phones
Assist people with signing up for classes
Qualifications:
- Excellent speaking and communication skills
- Ability to communicate technical information clearly in English (Spanish language proficiency (written and verbal) is a plus.)Experience teaching teenagers, adults, and/or seniors, preferable
- Proficiency with Windows computers, iOS, popular social media sites, and other common technologies/devices
- Comfortable traveling to various senior/community centres as needed, when/if safe to do soAbility to work independently and as part of a training team
- Superior time-management skills
Minimum of 1 year experience in a professional work setting“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
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